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When to Call 9-1-1
9-1-1 is for Emergencies and To Request Police Officer Assistance
Please call 9-1-1 if you have an emergency. In Brooklyn Center, 9-1-1 is also for Non-Emergency calls where a police officer’s assistance is needed. Dispatch service is provided for Brooklyn Center and many cities through Hennepin County. As a result, dispatchers may not be familiar with the City of Brooklyn Center. Therefore, it is important that you provide the necessary information when you call for assistance.

Types of 9-1-1 Emergency Calls
Emergencies include crimes that are in progress or about to happen (suspicious activities), or that have resulted in serious personal injury, property damage, or property loss, medical emergencies that require immediate response from trained medical personnel, and any reports of fire or smoke. By calling 9-1-1, you will be linked to the appropriate police as well as fire fighting, medical, and ambulance services.

Types of 9-1-1 Non-Emergency Calls
Many other situations may require police officer assistance, but are not emergencies. These items include dogs running loose, barking dogs, on-street parking violations, etc. Please dial 9-1-1 to report these situations.

How to Call 9-1-1
When you call 9-1-1 for an emergency or to request a police officer’s assistance, it is important to remain calm and be prepared to answer the dispatcher’s questions. It is very important to tell the dispatcher the following:

1.If the situation is an “Emergency or Non-Emergency”
2.Where the incidence is occurring
3.What is occurring
4.Who the people are involved
5.When the occurrence happened
6.If any Weapons are involved
7.If you are working with any city departments or personnel and have been advised to call
8.If the situation is a repeat call
9.Any other item that will be helpful to the responding officer in approaching and assessing the situation.

This information is important to help the dispatcher process your call and get the necessary assistance to you as quickly as possible. Please be patient with the dispatcher. Remember, your safety, as well as the safety of the responding officers, is a priority.

General Information Calls
If you have general questions and do not need an officer’s assistance, please call the Brooklyn Center Police Department at 763-569-3333.